A few weeks ago I invited my friend Steve to come and chat with the team at StudyBlue. Steve is a UX guru who really knows how to surface inherent process and organizational challenges facing start-ups.
Daring to examine the way we design and create products–essentially exposing ourselves to the group–is liberating and the sign of a team and organization that wants to know what it feels like to be healthy.
The ability to act on the revelations these sessions always make known, to embrace the necessary, often difficult changes is the sign of a functional organization that wants to succeed.
The work continues.